CAMPOST: THE QUALITY OF SERVICE AWARDED BY UPU

CAMPOST: THE QUALITY OF SERVICE AWARDED BY UPU

CAMPOST was awarded the Silver Certification diploma, level "B" of the Universal Postal Union (UPU) on 30 April 2015 in Bern (Switzerland). It thus becomes, for the second time, the first Postal Company with Quality Certification in Central and West francophone Africa.

It was during a plenary session of the Postal Operations Council that the award was handed by the General Manager of UPU, Mr. Bishar A. HUSSEIN. The General Manager of CAMPOST, Mr. Frederic FENNI, was represented by Mrs. Regine MAVIAN, the Head of Quality of Service at CAMPOST.

This award measures the performance of Designated Operators (postal companies) and management structures in the area of mail service quality.

For instance, here are our standards as regards routing times of mail delivery:

At the national level

  • 24 hours in Yaounde, Douala and Bafoussam cities;
  • 48 hours in interurbanbetween Yaounde-Douala-Bafoussam;
  • 72 hours for other capitals in the region;

At the international level

  • 48 hours to France and Great Britain
  • 72 hours for other European capitals
Last modified on Sunday, 10 January 2016 14:52
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