EMS Workshop: Focus on improving the quality of service



The workshop on improving EMS quality of service for African postal operators was held from 12th to 15th July 2016 in Yaounde, on the sidelines of the 9th Ordinary Session of the Plenipotentiary Conference of the Pan African Postal Union (PAPU)

It was an opportunity for EMS experts from Cameroon, Zambia, Kenya, Gabon, Burkina Faso and many other African countries to be retrained on the valuation techniques of postal performance.

In his welcome address, the General Manager of CAMPOST, Mr. Pierre KALDADAK, noted that one should expect to see the new look of African Postal services.

 During four days of intense work, Express Mail experts were able to get informed about the achievements and orientations of new African Postal services.

In his speech, Mr. YOUNOUSS DJIBRINE, Secretary General of PAPU, emphasized that the improvement of service quality, the electrification of post offices and addressing are major problems faced by African Postal services. In the same vein, Mr. Armand NDJODOM, Secretary General of MINPOSTEL and representative of the Minister of Posts and Telecommunications, said that the future of African Postal services is in the hands of Africans themselves.

Moreover, he mentioned that MINPOSTEL is committed to put Postal services at the heart of the digital economy; hence the need and urgency for PAPU to fully play its role as a catalyst and promote a new dynamic.

To round off, let us note that Mr. YOUNOUSS DJIBRINE, candidate to his own succession at the Head of PAPU, has been reappointed for the second and final four-year term. This stands as a victory for the candidateYOUNOUSS, but also for the Cameroon’s diplomacy on the international arena. 

Last modified on Friday, 11 November 2016 10:32
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