Call center

CAMPOST provides a CALL CENTER which is equippedwith thelatest telecommunications technology developments.

Characteristics

  • 10 call center agentsworkstationsequippedwith headsets, IP phones, softphones and microcomputers equipped with a customer relationship managementapplication;
  • A dedicated and professionalteam.

Implementation

  • You provide us with your scripts related to the actionsyou wish to undertake: sales pitch, products description, claims management, information on institutional campaigns … ;
  • Together, we analyze and organize the sequence of questions and answers in our software;
  • We manage your customers directly via our call center agents (we can optionally train call center agentsof your company);
  • You make available a supervisor who can enhance the knowledge of call center agents during your action.

Advantages

The Call Center Solution enables you:

  • To better prospect (databases creation, prospects qualification, appointment scheduling, traffic creation)
  • To better support your sales forces (preparation for sale, project detection, network support)
  • To better sell in B to B and B to C(cross selling, additional sales, recoveries).

Tel: 222 50 00 70 00

Email: 

Discount

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