CAMPOST provides a CALL CENTER which is equippedwith thelatest telecommunications technology developments.
Characteristics
10 call center agentsworkstationsequippedwith headsets, IP phones, softphones and microcomputers equipped with a customer relationship managementapplication;
A dedicated and professionalteam.
Implementation
You provide us with your scripts related to the actionsyou wish to undertake: sales pitch, products description, claims management, information on institutional campaigns … ;
Together, we analyze and organize the sequence of questions and answers in our software;
We manage your customers directly via our call center agents (we can optionally train call center agentsof your company);
You make available a supervisor who can enhance the knowledge of call center agents during your action.
